Eligibility
You must provide accurate registration details and use your account only for lawful, personal wellbeing-related purposes.
Legal Framework
Terms of Service
Agreement overview
These Terms of Service govern your use of the MindSpace platform, including wellness tools, AI support features, appointment workflows, and educational resources.
By creating an account or using MindSpace, you agree to these terms and any related policies, including our Privacy Policy.
Use of Services
Availability
We strive for reliable service, but specific features may be updated, paused, or unavailable for maintenance when required.
Appointments & Support Sessions
Session availability depends on counselor schedules and institutional integrations. Late cancellations or repeated no-shows may affect booking priority.
Your Responsibilities
Account Security
Keep your credentials private and notify us promptly if you suspect unauthorized account access.
Respectful Conduct
Use the platform respectfully and do not harass, abuse, or impersonate other users, counselors, or staff.
Accurate Information
Provide truthful information so support recommendations and triage pathways remain relevant and safe.
Prohibited Conduct
To protect all users, the following actions are not allowed on MindSpace:
- Attempting to access or modify unauthorized data
- Using automation to scrape or overload the platform
- Uploading harmful, malicious, or illegal content
- Misusing AI support for unsafe or fraudulent activities
Important Disclaimer
MindSpace provides wellbeing support tools and educational guidance. It is not a replacement for emergency medical care.
In emergencies, call local services immediately
Termination & Policy Updates
Account Suspension
We may suspend or terminate accounts that violate these terms, abuse platform features, or create safety risks.
Terms Revisions
We may update these terms as the platform evolves. Continued usage after updates indicates acceptance of revised terms.
Questions about these terms?
If you need clarification regarding user rights, obligations, or legal requests, please contact our support team.
legal@mindspace.edu